Testimonials From People I've Helped
When choosing a real estate professional, get to know their history!
February 15, 2017
I had the pleasure of working with Jay Fraser once again (this is the second time in 5 years). He assisted me in December 2016 with the purchase of a townhouse in North Vancouver I thought I was not going to get. I had an offer in mind to go for, which seemed very reasonable; but Jay's expertise convinced me to offer $11,000 less and I did get it for what he suggested. Literally he saved me $11K in matter of seconds! I highly recommend Jay as your Real Estate Agent as I feel very confident he will ensure you are getting the best deal whether you are selling/buying. He makes you understand that he works for you and is willing to assist and do everything he can to get you a fair deal. Don't hesitate to contact me if you need to for further info about him.
November 16, 2016
I had the pleasure of working with Jay Fraser again for the sale of my townhouse in Maple Ridge, Jay’s attention to detail, his use of videos and the production of a comprehensive sales brochure, with laser measuring for accuracy was a big factor in the marketing and quick sale of my property, I was impressed that Jay was personally present for all open houses and when a showing was requested always showed the property in person. I have no hesitation whatsoever in recommending Jay for your realty needs. He is without question the best realtor I have ever worked with and the proof is the results he has achieved for both me and my son over the last several years.
September 27, 2016
From the get-go Jay was extremely helpful and attentive. He responded very quickly to all of our calls and emails, but was never pushy. We felt he answered our questions and offered advice in a non-biased way which helped us trust him throughout the process. Up until possession-date, Jay followed-through and continued to make the process seamless for us. We were away on vacation come possession-time, so he even picked up the keys for us, walked through the house, and arranged necessary cleaning services prior to us returning from our trip! Overall, we would highly recommend Jay to any prospective real-estate clients - he is trustworthy, efficient and respectful.
Brooke M. & Evin K.
August 18, 2016
Going through the process of finding a home as first-time home buyers certainly seemed like a daunting task at first. Everything we did was a new situation, so we needed someone with experience in order to find what we were searching for. Jay was there from the get-go every step of the way. Throughout our 3 year search, he was always available to meet, view homes, and offer us great advice based on our needs. Thanks to Jay and his professionalism, we now have a place that we can call home for years to come!
Alicia & Norman Bravo
July 27, 2016
"I recently purchased my first home, a condo, and Jay was my realtor. At our first meeting, he went through the whole process with me, starting with finding out what I wanted in a home all the way to what happens once the papers have been signed.
He is very detail oriented and is very knowledgeable about the market. Once the offer was accepted, he continued to make sure the process went smoothly by following up with the necessary people.
And he is very patient, I was constantly emailing him with questions and/or concerns and he got back in a timely manner. If he did not know the answer, he would find out for me.
I would recommend him if you are looking to purchase or sell a home, he will look after you"
July 30, 2015
To Whom It May Concern:
Re: JAY FRASER
I have recently sold my home with the help of Jay Fraser. I contacted Jay, (whom I have known for many years) and asked for a meeting and advice about listing my home for sale. He understood my uncertainties and issues and worked with me in a competent and very helpful manner, taking the time to explain the process and to guide me in preparations which would enhance the selling of my home. He was patient when I asked to delay the actual listing date but firm about the things he needed to do (like photography).
He gave me a very specific timeline on how he expected the sale would unfold and to my utter amazement, it happened just as he predicted. Jay always kept me informed on showings, open houses and feedback from other realtors. I have worked with Jay previously when purchasing an apartment for my son in 2009 and my son had also worked with him recently in purchasing a rural property. He is highly competent, knowledgeable, hard-working, helpful, honest, and straightforward. He is a pleasure to work with and I would highly recommend him for your realtor needs.
July 29, 2015
Over the last several months, I undertook the daunting task of selling my North Vancouver home and moving to rural Nova Scotia. On top of all the work I wanted to do get my house in shape for the market, I had to decide on a realtor who could not only walk me through my first time selling, but be able to deal with me in a straight forward and supportive manner during a very busy and stressful time.
I found that realtor in Jay Fraser. I had known Jay for years in other capacities but during the listing and selling of my home, I came to really appreciate his knowledge, his professionalism and his calm demeanor.
Jay came well prepared to our first meeting, armed with a presentation that not only delved into the history of my heritage home, but covered all the current market conditions and comparable places on the market. This level of preparedness didn't falter during the few open houses and showings he arranged. I say few because my home sold quickly!
I would recommend Jay to anyone who wants a realtor who not only knows his stuff but who doesn't rely on pressure or gimmicks to get the job done. Jay was always available to answer questions (my home was part of a small strata so there were plenty of questions!) and never made me feel like I was less than his top priority. He was also able to keep his head when I felt I was losing mine!
Thanks to Jay, I was able to make my dream of living on an acreage in peaceful, quiet and beautiful Nova Scotia come true.
May 9, 2014
Mr. Jay Fraser is a focused, competent and confident realtor, who will work hard to understand your requirements and work hard to find the property that, in fact, satisfies those requirements. Jay will alert you to any and all information and regulations that one needs to know at every stage of the process. He will negotiate efficiently & fairly on your behalf. Jay will make sure that everything proceeds properly and without a glitch, until and including completion. Jay has dealt with every need and question I had, and I am thankful for his efforts. He is a solid realtor, who I would recommend to others.
March 20, 2014
Thank you for selling our house! We knew we were in good hands when we hired you. All the extras you do don't go unnoticed. We will certainly continue to utilize your services if needed in the future. We will recommend you to others.
With Sincere Appreciation,
Patricia Ratner & Tom Semenoff
February 5, 2014
We just purchased our first home with the help of Jay Fraser. It was not easy for Jay to find a home to suit our needs (and wants) as we had a short time line and a smaller budget to work with, but Jay came through and helped us get into our perfect home. Jay was very quick at responding to my emails and texts and would always be one step ahead. He was very helpful and easy to deal with during the whole process and we would absolutely recommend him as a realtor to our friends and family. We could not have done this without his help and we are very grateful.
Thanks again Jay,
Nic and Kylee
October 30, 2013
We are parents to two young children (now aged 2 and 4) and needed to move out of a condo that was bursting at the seams with toys, strollers and other child gear. It was the first time either of us had sold a home; we had never used the services of a realtor before, and we didn't know what a realtor could do to help us sell our home and buy another at the same time. I was looking online at real estate listings in areas along the West Coast Express train route, as my husband commutes downtown for work. I was curious about the Pitt Meadows and Maple Ridge area but my husband thought it was too far away. I came across Jay's website while looking at online listings. We weren't quite ready to put our home on the market yet, but I thought I would ask his opinion on what our condo would sell for and what kind of work we needed to do to make it ready to show.
Not only did he respond to my initial request, but he took time out of his schedule to come to our home one evening and talk it over with us. He had even done his homework about the way condos were selling in our area. He was very honest and straightforward with us, and the listing price he quoted was perfectly appropriate (as we later discovered). He didn't have to come out to talk to us, since he wasn't technically our realtor yet, but that was what impressed me about him. When we had finished our upgrades, we asked him more questions about what we could expect a realtor to do for us and what the going rate was for a typical commission. Again, he was candid about what we should expect to pay a good realtor and what a good realtor would commit to doing. His forthrightness was surprising as we expected all realtors would push us to use their services. He didn't pressure us, and that in the end was what persuaded us to sign with him.
Through the entire process of showing our property and looking for new ones, Jay was calm, professional, and supportive. We felt like he was on our side and represented our interests completely, whether it was with prospective buyers or with other agents. He was very knowledgeable about the housing market in the Tri-Cities and Ridge Meadows areas, and effectively communicated every confusing term, explaining details about purchase agreements that meant little to us but were important for us to consider. He talked my husband "off the ledge" a couple of times when it came to offers that he thought were insulting, and didn't try to persuade us to purchase a new home if we weren't completely happy with it. In fact, if we were unimpressed with a property, he never tried to talk it up, which my husband appreciated. He assured us that when we knew a property was perfect for us, it would be obvious, and it was. Much to my husband's surprise, we found it in Maple Ridge. Through the process of searching for homes, Jay made a point of showing us around the Ridge Meadows area, and by acting as our guide we came to realize that it had all of the amenities we had closer to Vancouver, with the added bonus of getting far more home for our money.
Jay was there for us all the way through the process. He made time for us whenever we could meet- evenings and weekends were the norm. And he worked behind the scenes, doing all the paperwork and other bureaucratic tasks associated with a home sale and purchase that we didn't have to contend with. The whole process was far less painful than we expected it to be, all because of Jay. But most of all, our kids were very fond of him, and he always took the opportunity to interact with them and make them smile or laugh.
Since we moved in to our new home, we have been running ourselves ragged with making it a place of our own, as well as with the normal pandemonium of life with two young children. Our letter has been late in arriving, but we hope it hasn't lost any of its effectiveness. Thank you, Jay, from the bottom of our hearts, for all of your hard work, and patiently helping us through the emotional rollercoaster of selling the home our kids were born and raised in, and buying the home of our dreams. We couldn't be happier.
Lisa and Maurice D.
April 27, 2013
Our family bought our home here in Maple Ridge and were fairly new to the whole buying process. Jay was super patient and extremely informative. Jay took the time to show us several homes and was always answering our questions. He made himself available to us at some late hours as I work crazy hours. Jay made the whole home buying process as smooth as possible and never failed to answer a question for us and always in a prompt and detailed fashion. We have recommended Jay to a friend that is looking to buy and I wish that the other Realtor’s that we had met with prior to Jay were as honest and forth coming and as patient. Jay made this whole transition seem effortless and painless but most of all stress free and fun. He is an all-around great guy and does what he does very well. We will definitely use Jay when we sell and purchase our next home without a doubt.
Fred, Judy & Mary Kenmuir
November 15, 2012
We were very impressed with Jay’s professionalism and communication. As first time-home-buyers, there were many things we did not realize needed to be done and with his meticulous assistance and patience, everything went smoothly without any issues.
Adding to the excellent service he provides to his clients was getting to know him on a personal level - that was something I did not expect as he is a great guy. I would definitely contact him again to assist me in any real estate matters and of course recommend him to any of my peers.
Thank you Jay and we wish you success in every way!
Jorge Villa and Annelisa Grant - North Vancouver, BC
June 20, 2012
For those of you looking for a Realtor and seeing this letter in a Listing Presentation Congratulations you have found yourselves a great Realtor and person in Jay Fraser.
If you are working with Jay in the pursuit of your dream home, he is your right Realtor as well.
Jay is a person of integrity and commitment. Jay will give you his full undivided attention with regards to your “wants” and “needs”.
Jay listed our home in Maple Ridge for us. During the length of the listing Jay held open houses and was dedicated to exposing our listing in many ways, including Craig’s List and his web pages. He kept us up to date on market conditions and recent listings and sales for comparative homes. He encouraged us to be open minded to offers and feedback. One of the best things about having Jay list our home was that he attended each showing. So we got his impressions of the showing as well as the feedback from the showing Realtor. He also did things for us around the house too to help us out, as we don’t live locally any longer.
For those of you listing a home that is tenanted, Jay is a good choice. He dealt fairly and considerately with our tenant, building a relationship that served us well when it came down to accepting our offer and working through inspections and showings. There are varying aspects of Residential Tenancy that must be followed in Real Estate where tenants are involved and Jay was very aware of them and made sure there were no issues in this regard.
We never once felt that we were alone in the process or at a loss to understand what was going on. Jay was on board right to the end, even helping us load the trucks and pass the keys to the new home owners.
Thank you very much Jay for all your hard work. Steve and I know it was a challenge at times but rewarding for all of us. Best wishes for your future in Real Estate.
Steve & Judy Wright
February 17, 2012
It took us longer than expected to sell our Condo in Langley, but Jay kept in contact with us the whole time and updated us on available properties in Maple Ridge. When the time finally came for us to start looking at listings, Jay was quick to organize several viewings while working around our schedule. Throughout the process Jay displayed the perfect balance of professionalism and humour while helping to find the perfect townhouse for us. When the time comes to sell our place and buy our next property we will not hesitate to contact Jay again!
-Tristan & Amanda Puchalski
November 14, 2011
To whom it may concern:
I recently purchased my first home (in North Vancouver) with the guidance of Jay Fraser.
I had decided to take the plunge into the real estate market in the Spring, but was really not sure where to start. I had a preliminary meeting with Jay, and he brought along all of the information I needed to begin the process. That was the easy part for Jay. I had some idea of what I was looking for, or I should say that I had some idea of what I was not looking for. Jay helped me narrow down and define the parameters of my search. He was patient, knowledgeable, and showed great humor - most appreciated when I was stressed and worried that I’d never find my new home. He regularly emailed new listings to me, and would call or text if something came across his radar that he felt we should see as soon as possible. He spent countless hours driving me to open houses and private viewings. With his help, I found my perfect home.
The three qualities that impressed me most about Jay were his integrity, his honesty and his diligence. He asked the right questions and didn’t sugar coat the answers. If he had concerns about a property, he shared those concerns with me. He was patient and determined to find the right place, and he always conducted himself with a high degree of professionalism. He knows the business well, and I would not hesitate to recommend him to any of my friends.
Jay, thanks a million for all your help!
Katherine Fraser (No, we’re not related)
September 2, 2011
During the two years we searched for our new home, we encountered many realtors.
We had the pleasure of meeting Jay Fraser during an open house one year ago and have been a 'team' ever since.
Two things about Jay stand out, putting him head and shoulders over the rest of the field:
1. Communication: Jay is ALWAYS reachable either by email, text or by phone. He usually responded to my 'calls' within 10 minutes; never longer than 30 minutes...no other realtor we met did that. Some realtors take days to return calls.
2. Honesty and Integrity: Jay is perhaps the nicest realtor you will ever come across. He treats others as he would like to be treated and in a competitive real estate market sometimes full of 'snakes and sharks', that is commendable and in our experience, rather unusual.
Together we persevered and found a new home but we also found a new friend.
Doug and Patricia Gordon
February 4, 2011
I don't know what I would have done without Jay Fraser. My brother and I inherited a condo in Maple Ridge from my father a few years back.
It's been sitting there just waiting for something to happen. My brother lives in France, so I'm the one that’s supposed to do everything. I had no idea how to do anything like this. It was a lucky, random encounter that led me to Jay. He guided me through all the steps necessary to put it on the market and then sell it. He was there the entire process. He was always available, he would drive out to Vancouver multiple times so I could sign documents, he kept an eye on the place just in case (it was empty). He knew just what to do to sell my condo. I don't know if I would have ever sold the place without his help.
I am grateful for his help and it was a pleasure working with someone with such great character. I don't know how, but he made it fun and interesting to me.
Thanks for everything Jay!
December 11, 2010
My husband and I would highly recommend Jay Fraser to anyone wanting to sell their home. We found him to be very conscientious, hard working, professional , warm and caring. Jay exceeded all our expectations of what we believed was the role of the realtor. He kept us up to date with every new development regarding our property and assured us that the transaction would go smoothly. Jay was right. Our home sold quickly. He is trully a top notch realtor! We wouldn't hesitate to contact him again if we decided to sell our home
Patricia and Tom Semenoff
October 7, 2010
We just recently purchased our first home with the help of Jay Fraser. It was a difficult task for Jay to find a home to suit our needs as we had such a short time line to work with, but Jay came through in every way possible and found our perfect home. Jay was patient and very professional throughout the whole process and we would not hesitate to use him as our Realtor again.
Thanks again Jay,
Shannon and Richard Vickers
September 3, 2010
Jay I can’t start to tell you what a pleasure it’s been to work with you. You are one of the most professional, diligent, and hard working Realtors that I have had the pleasure to know. I would show and list any of your properties in a heartbeat, as well as refer my clients to you.
With sincere gratitude,
April 30, 2010
To Whom this may concern:
I am very fortunate to have been involved as a buyer for Apt. 206, 22347 with Mr. Jay Fraser as my Realtor. Jay is a warm and compassionate communicator. He was like a personal friend to me in keeping in contact with me as the buyer of the unit. He kept me informed on a regular basis as to all of the updates regarding the property.
At one point early on I was trying to obtain financing through the lender where I held my line of credit. I found myself in a difficult situation as I was going through a separation with my wife and we were trying to sell our townhouse in Langley. The lender was making it very difficult for me to obtain financing for the condo that I wanted to buy.
Complicating matters, I am on Disability with Kidney Disease and I only work two days a week through my employer. This made it even more difficult to obtain financing. They were putting up new obstacles as soon as I was taking the last ones down. It would have been impossible for me to complete my purchase of the condo by the deadline date that I had signed on the purchase agreement.
I went to Jay and asked him if he could help me. Jay immediately referred me to a personal friend of his, Ron W. Kuebler. Ron happens to be the Manager of Residential Mortgages of Western Pacific Regional Markets for TD Canada Trust, 4994 Kingsway, Burnaby, BC V5H 4C2. Ron had me approved for a line of credit within 24 hours from the time that I had contacted him through Jay. Jay is the reason why I have my new home. Without Jay’s referral, I would never have achieved the financing that was necessary to purchase my home.
I consider Jay to be a personal friend and mentor. He had the heart and the humanity to help me in my hour of need. He is an amazing realtor, and I very highly recommend his services to anyone who may be interested in selling their home. You will be getting the best realtor available through Jay’s services.
Patrick John Ireland
April 22, 2010
We wish to thank you for the great service you offered us during our recent property acquisition. Thanks to your thorough and knowledgeable strategy, we are in a home we are very happy with.
As first time home buyers, you made us feel at ease with your knowledge and attention to detail. That, combined with your ability to see our needs in the right light, led to a relatively stress-free process and the acquisition of a home that is perfect for our family. Word of mouth can be one of a realtor’s greatest assets, and we would have no hesitation in recommending you to our friends and family.
Rhona J. Ogston and E. Patrick Onukwulu
February 8, 2010
Future clients of Jay Fraser;
We have had the pleasure of knowing Jay Fraser for 4 years. Our children share the same school and as parents we share the same academic vision. Making sound moral choices and commitment to family are always evident with Jay. Based on these principles, we had no hesitation choosing Jay to represent us in our real estate endeavors.
Jay was involved in a multimillion dollar acquisition of lakeshore property on our behalf. He was dedicated, efficient, prompt in answering all emails and phone calls, thorough in all aspects of the deal, and went so far as to drive hours to ensure we were represented very well. We were extremely comfortable with every aspect of his representation. He has an excellent knowledge base, and he was calm and level headed in negotiations. We certainly appreciated his due diligence and were very pleased with our transaction. In fact, we are certain to use his expertise again in selling our current property. We feel strongly that service provided by Jay Fraser is second to none.
Thank you Jay for a very professional job well done! We look forward to working with you again in the near future.
Dr. and Mrs. Darren Dahlman
August 6, 2009
RE: Jay Fraser
To Whom It May Concern,
We are writing this letter to express our complete satisfaction with Jay Fraser as our realtor. As first-time home buyers, we did not know what to expect about the process of buying a house, Jay provided us with outstanding advice about the whole process making it a very enjoyable experience. As a person, Jay was a pleasure to work with! Always very professional, conscientious, enthusiastic, organized and knowledgeable; he was a great listener, very approachable and prompt at returning all our calls or answering our questions. He always made us feel like we were his most important clients. Jay even drove from Maple Ridge to Vancouver during rush hour at dinner time to come see us!
Jay took the time to get to know us first to see what we wanted in a house before coming up with a list of possible places to see. He then drove us to those places and around the neighbourhoods to narrow down the list he had initially even more, this was all before seeing inside the houses! He then quickly set up appointments at our convenience to see those places and always made sure that everything was in order before entering the houses. He made sure to point out good things to look at in a house and let us wander around staying within easy reach in case we had questions. Once we decided on the house we wanted, Jay started working with the other realtor in order to come up with a satisfactory agreement between both parties. We were very happy with the whole process as Jay always kept us up to date with everything and made sure that we had everything we needed.
We were very nervous at first about buying a home but Jay made it a very enjoyable experience! He even helped us get everything organized with changing locks, finding a lawyer and even offered to help us move! In conclusion, Jay is a realtor who makes it his job to help you fulfill your goals instead of his own!
We highly recommend Jay Fraser as a Realtor!
Desmond and Karla Vernon
This letter is to express my sincere thanks for all you did during our recent search and subsequent purchase of a condominium for my son, Michael.
From the moment I contacted you to ask you to help in our search, to the handover of keys your professional approach was outstanding. You listened to everything we said and acted accordingly. Our criteria were specific; we wanted an entry-level property and we were shown a good selection within our price range. The property we selected was a "court-ordered" sale, and the work required to protect our interests and to finalize the purchase was way beyond services required of a "normal" purchase. You kept in contact with the firm handling the conveyance throughout, responding quickly to any questions as well as keeping us informed of the progress of the purchase.
We would not hesitate to wholeheartedly recommend you to anyone wanting to buy or sell their property and both Michael and I would most certainly work with you again with our future real estate needs. We would both be please to be contacted as a reference.
Rena K. Goodridge
I have been conducting business in Canada for the past
7-9 years and I have not found any finer people to do
After conducting business in B.C. for these many years
and due, in part, to the beauty of this spectacular
province, I have decided to move my business & my family
there. The next step was to find a home for my family.
However, as everyone knows, with a move of this magnitude
you will encounter many unsuspected challenges along the way.
I then met Jay Fraser. Jay was born and raised in Vancouver
and has exemplary knowledge of the Lower Mainland. Jay
has been very professional and he has taken the time to
ensure that the home that I am purchasing will meet the
needs and expectations of my family and, most importantly,
finding a home within the area that we wish to live.
The quality of service that he provides is excellent. It
does not matter when I contact Jay because even during his
busiest moments he is always encouraging and helpful.
Even though I am 2,387 miles from Vancouver, it is truly
amazing what has been accomplished by Jay’s efforts. It is
his personal touch and attention to details that make
Jay Fraser my Realtor of choice.
I would encourage anyone looking to purchase a home, condo,
or commercial property to contact Jay.
Kelly’s Trophies, Inc.
Whenever we have sought out insightful and current information
on our Real Estate needs we contact Jay. He has a dedicated focus
to the task at hand and provides timely, professional advice.
Kevin & Marnie McAughtrie
Call me today - I'd love to add you to my growing list!